Shipping!

Dear all,

It is taking longer than we initially expected, but we are glad to announce that the first batch of Helor Stance Motors are being shipped! We would like to thank you for your patience and understanding during this period. If you are on the September delivery list, you might have already received notification from Helor with your order’s tracking detail. If not, look forward to it in your inbox over the next few days!

If you have any inquiry relating to your order or in using the grinder, please do not hesitate to contact us directly @ contact@option-o.com. We are here to help!

As for our customers who are on October delivery list, we have started working on the production since early September. Things are under way and we expect to send an updated shipping timeline with more details in two weeks time.

Best Regards,

Option-O

Sam Law
Progress update!

Hello all!

You might be wondering what’s been happening at Option-O – we apologise for the silence, but worry not, we have been hard at work in the background to ensure the production is moving along smoothly. There has been a little delay (says who manufacturing and managing supply chain are never straight forward - whoever he/she may be, that's so right!). However, we have received most parts and are expecting to have enough parts to start assembling and performing final QC by next week. At this point, we are still aiming for a mid-September shipping delivery.

Update 27th September: Unfortunately we encountered an unexpected delay due to part finishing issue. We are working on that and are waiting for the parts to come back to us. We are sorry for the delay but we hope that each delivered grinder will meet our quality standards.

While you are waiting patiently, we thought you might be interested some pictures of the Stance Motors in the making.

 These are the motor housing bodies just before being sent out for finishing.

These are the motor housing bodies just before being sent out for finishing.

 This is the shaft that will be doing the hard work driving the Stance - made in stainless steel because we want it to be strong enough to serve two lifetimes!

This is the shaft that will be doing the hard work driving the Stance - made in stainless steel because we want it to be strong enough to serve two lifetimes!

 One of our little helpers/AKA magic-enablers in the background.

One of our little helpers/AKA magic-enablers in the background.

 Our dosing funnel made to match the height of the portafilter fork – as promised, in stainless steel like the Stance. A little overkill but we thought why not?

Our dosing funnel made to match the height of the portafilter fork – as promised, in stainless steel like the Stance. A little overkill but we thought why not?

 More parts on the way...

More parts on the way...

 These are the LED switches that will go onto all the Stance Motors. When they lit up it means delicious coffee is on its way. :-)

These are the LED switches that will go onto all the Stance Motors. When they lit up it means delicious coffee is on its way. :-)

That’s all for now and we hope to bring great news with the next update! Thanks again for your support and patience.

Best Regards

Option-O

Sam Law
Pre-order for early-mid September delivery sold out

Dear all

Some of you may have noticed we had stopped taking pre-orders on the website. We truly apologise for that as the demand has exceeded our initial estimation and we are out of the Stance units to fulfil any more new order for early-mid September delivery.

However, to keep to our promise of the cut-off date and if you do not mind your grinder to be delivered at a slightly later date, we are happy to honour our pre-order price, as long as we receive the orders before 31st of August. We expect to receive more Stance units next month and the delivery for new orders is estimated to be early October. We will update our website shortly to reflect that and the updated delivery date for new orders.

Again, we apologise for any inconvenience caused and thank you for the interest in our grinder.

 

Best Regards

Option-O

Sam Law